How We Care for Graves: Step by Step
A Careful, Respectful, Professional Process
Families choose Tending because we follow a clear, safe, proven process. No improvisation. No harsh materials. No rushed visits.
This page discusses how we care for graves. If you are interested in learning about the entire process — from ordering on the website to the final report that you can show to your relatives — check the page How the Service Works: From Purchase to Photo Report.
Location Confirmation
We verify and find the grave even with limited details, such as only the name on the headstone. If we need to coordinate with the cemetery for clarification, we do so.
If we cannot locate the grave, you get a full refund.
Initial Inspection
The specialist documents:
- The condition of the stone
- Buildup (lichen, moss, minerals)
- Cracks, shifts, or structural risks
- Overgrowth or debris around the plot
Before any work is done, photos are always taken to show the current state.
Safe, Established Cleaning Methods
Our caretakers are trained in-house in safe grave-care techniques. We use:
- Non-acidic, biodegradable cleaners
- Soft brushes and hand tools
- No bleach
- No power washers
- No metal tools
Our methods follow widely accepted cemetery preservation standards.
Deeper Work (If Needed)
- Lichen and moss removal
- Brightening dull stone
- Improving inscription visibility
- Gentle edging / border clearing
- Minor leveling (if safe)
We always explain the practical limitations if a stone is fragile and cannot be fully restored.
Honest Before-&-After Photo Report
You receive:
- Clear before photos
- Clear after photos
- Notes from the caretaker
Photo-proof guarantee: We never edit or retouch photos.
Follow-Up Visits (Subscriptions)
Subscription plans include:
- Scheduled maintenance every season
- Photo proof after every visit
- Notifications if the weather delays the visit
- A predictable care routine you can rely on